How long does it REALLY take to get a garbage can in Chicago?

So how long does it take to get garbage cans in Chicago?

In Chatham, in the homes southwest of 79th & King, one neighbor has been waiting since April 3 to get a set of garbage cans.

Now, to set the stage...In September of 2015, the building went into foreclosure. In 2016 , new owners were renovating the building.  By the end of the summer, 2 black garbage cans mysteriously disappeared. I assumed they had been used by renovators to haul garbage from the building to the alley (as they had earlier in the summer), but it turns out they were missing.

One of the new tenants (who moved in by March), on April 3, 2017, called to request new garbage cans.  The request number is 17-03567043.  I called the city again on May 31 .  A couple of days later, I passed that info onto Alderman Rod Sawyer's office. It's now the end of June. 3 full months have passed. Not ONE extra garbage can in the whole city? Really???

And this is costing the city money, as apparently there is a special pick-up due to this situation. (The recycling isn't "ruined" due to "contaminated" recyclables, as we have heard on the news).  Wouldn't a couple of cans be much cheaper than constantly brining out "special forces" to take care of this mess?

Can someone from WBEZ, DNAinfo , Chicago Tribune, Chicago Sun-Times or some other news source get some public data from the city, and see how long it takes a request for garbage can to be fulfilled. I really wonder if Jefferson Park, Lincoln Park, South Loop, Mt. Greenwood or Hyde Park has these issues. I would expect that wait time to be AT LEAST 66% shorter.

Streets and Sanitation has gone to a grid system, so apparently Aldermen don't have the clout anymore to get things happening.

Please let us know what you have experienced, and let's hold our city accountable.