|Photo by Levois J.|
My experience at our local facility at 9901 S. King Drive has been a very positive one...i'm not sure how it is on the north side & suburbs, but I think we have it good when it comes to this facility.
In a previous trip down there, to renew my sticker, it took me literally 5 minutes from beginning to end.
This trip (yesterday), I had 2 things to do, and took a bit longer. It's literally been years since I had to take a written test, or even get a new license (I was able to use a sticker the last time, to extend it by 4 years). I didn't have the license or paperwork, so more time was definitely factored in.
So I set my timer to begin after I asked the information booth about my situation (having 2 issues, i wanted to know who I should start with)
I started with getting the sticker renewed. I didn't have the card mailed in, so I had to wait a very short time for them to print out a paper to take to the cashier. (if I had it, the SoS personnel directed people straight to the cashier)
That was completed in 7 minutes and 46 seconds.
From there, I walked out the building and to the other entrance for Drivers licenses.
I began again at 9 minutes and 7 seconds.
The longest part was waiting after checking in at theintake desk, and showing my material(I didn't have my license, so I presented alternate material). I was given ticket A196, with A182.There were also several tickets begging with B-F.
At 43 minutes and 25 seconds, I began the process, going to the visual test, then the cashier, and then the written test , and finally the photo to get my license.
That ended at 1 hour, 5 minutes & 7 seconds.
So 22 minutes from talking with someone to getting it the actual license.
Overall, a pretty quick process. And everyone was pretty friendly.
How has your experience been?